Returns & Exchanges
At Qure™, we stand behind our skincare technology and want you to be completely satisfied with your results. If you are not happy with your purchase, we offer a 30-day return window for most products to ensure your skin gets the care it deserves.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
Pack and Ship
Securely pack your Qure™ device or products in their original packaging and drop the parcel at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing